Welcome to Mike's Toys and Stuff!!
Call Us: 714-308-2091
PO BOX 1183 Anaheim, CA 92815 United States of America
Kotobukiya Marvel now: Magneto ARTFX+ statue
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
All orders are processed and shipped within 1 - 2 business days. If there is a delay we will reach out to you. Shipping Area We ship anywhere within the contiguous United States, Alaska, and Hawaii. Domestic Shipping Rates Shipping rates are calculated based on the size, weight, and delivery destination of the products ordered. Shipping Providers We use USPS and UPS for delivery, depending upon which you choose at checkout. Refused & Undeliverable Shipments We will attempt to contact you if a shipment is returned to us due to an error on your part. Any re-shipping costs are due by you before the package can be shipped again. If an order is "returned to sender" we will attempt to contact you twice. If we do not hear back within a week, we will refund the order (less the original shipping costs).
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